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Meddygfa Craig Y Don Medical Practice
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Practice Activity Data
Feb 2024
Total number of calls to surgery: 10,425 up 1,688
Number of calls answered within two minutes: 1,762 down 2,002
Number of calls abandoned: 44, up 11
Items issued via prescription: 28,451 down 4,305
Referrals made: 617, up 17
Fit notes issued: 148, down 3
Administrative communications issued (letters/emails)1,308 down 11
Text messages sent and received:1,760 down 509
Total digital requests submitted to practice:3,068 down 524
Appointments - total: 5,994, down 2,766
Appointments - seen: 2,208 down 737
Appointments - DNA: 152, down 4
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Local Services
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