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Meddygfa Craig Y Don Medical Practice
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Practice Activity Data
July 2024
Total number of calls to surgery: 16,666 down 724
Number of calls answered within two minutes:766 down 3,338
Number of calls abandoned:2,,930 up 398
Items issued via prescription: 35,949 up 6,144
Referrals made: 705 up 75
Fit notes issued: 148 up 21
Administrative communications issued (letters/emails) 1,384 up 96
Text messages sent and received:1,950 down 2,050
Total digital requests submitted to practice: 3,334 down 1,954
Appointments - total: 6,185 down 3,900
Appointments - seen: 3,685 down 3,630
Appointments - DNA: 303 up 148
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Local Services
Hearing Aids
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Estate &
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Private
Dentist